Step 1: Log on to Windows and open Disk Management.
Right-click on the Windows menu > Run.
Type: diskmgmt.msc > OK
Step 2: On Disk Management:
Right-click the disk name > Offline
Step 3: Validate disk status:
Disk status = Offline, and it will disappear on the volume table.
Confirm that the disk’s status = offline in Windows OS and provide disk information to the support team (they will support on the infrastructure side).
Please provide disk information:
*** Check Disk ID via Disk Management:
Right-click the disk name > Properties
Validate again in Windows OS: