Setup Password Lifetime

Introduction

Password Lifetime is the duration that a password is valid. This duration will be started over again whenever the password is reset.

This function allows users (Provider/Tenant) to set the lifetime of password of tenant user and all members in a tenant will have the same password lifetime.

 

The lifetime can be Unlimited and Limited:

o Unlimited: the password will not expire.

o Limited: the password will expire based on the setting value.

Whenever the password was updated, the password lifetime will be start over again.

Emails will be sent to tenant users if their password:

o Will be expired in next 30 days ⇒ to remind users to change their password.

o Will be expired in next 7 days ⇒ to remind users to change their password.

o Will be expired in the next day ⇒ to remind users to change their password.

o Was expired last day ⇒ to inform users that they cannot login to the system anymore, they need to contact the administrator to reset the password.

 

Besides, there is an email to send to the administrator/owner of tenant to inform the list of their members that have password be expired in the next day.

If the password lifetime is updated, the administrator/owner of tenant must reset the password for all members to make sure the system running correctly.

Procedure to change Password Lifetime

  1. Login Tenant site by the role that has permission to change password lifetime.

  2. Access Tenant setting page: General > Setting tab.

  3. Click on the Edit button.

  4. Choose Limited or Unlimited from the select box.

  5. If choose Limited, user must input the duration by days.

  6. Click button to Save.

image-20240122-050240.png

 

Notification emails:

  1. Email to remind users to change their password.

 

  1. Email to inform users that their password is not valid anymore >> Please contact to Administrator or HI GIO support to reset the password.

 

 

  1. Email to inform administrators/owner the list of members.