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Overview:

Online backup service, also known as cloud backup or backup as a service (BaaS), is a method of offsite data storage in which a service vendor regularly backs up files, folders, or the entire contents of a hard drive to a remote secure cloud-based data repository over a network connection.

BaaS information:

  1. Portal:

HCM site: https://portal-hcmc-backup.higio.net/

HN site: https://portal-hni-backup.higio.net/

 

  1. Cloud Gateway:

HCM site: backup-hcmc.higio.net (IP address 118.68.171.248 and 118.68.171.233)

HN site: backup-hni.higio.net (IP address 1.55.215.248 and 1.55.215.250)

HOW TO:

  1. Requirement and setup:

Step 1: Check and prepare your machine to match the requirements from BaaS Support Matrix:

Step 2: Open firewall outbound to Cloud Gateway IP with ports 6180 and 53:

veeam.drawio-20240226-092829.png

Step 3: Access the BaaS portal, download and install the Agent following OS types:

For Linux Server.

For Windows Server.

  1. Manage backup (After installation is completed, you can manage the backup job and machine via the BaaS portal or via the Veeam agent console).

  1. Restore process: Restore the machine after disaster, system error, or with Veeam media:

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