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Tran Khanh Ngoc

Tran Khanh Ngoc

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OVERVIEW

:

  • Bring disk to Offline in Windows OS.

  • Confirm that the disk’s status = is offline in Windows OS and provide disk information to the support team (they will support the infrastructure side).

  • Validate again on Windows OS.

PROCEDUREs

PROCEDURE

Expand

Step 1: Log on to Windows and open Disk Management.

Right-click on the Windows menu > Run.


Type: diskmgmt.msc > OK

Step 2: On Disk Management:

Right-click the disk name > Offline

Step 3: Validate disk status:

Disk status = Offline, and it will disappear on the volume table.

Tip

Confirm that the disk’s status = offline in Windows OS and provide disk information to the support team (they will support on the infrastructure side).

Please provide disk information:

  • Disk name:

  • Disk size:

  • Disk ID (follow as below):

*** Check Disk ID via Disk Management:

Right-click the disk name > Properties

Tip

Validate again in Windows OS:

  • Once the support team has completed the infrastructure side.

  • Please log on to Windows OS and confirm that the disk has been removed. No disk offline status is shown on Disk Management.

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