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Install Veeam Agent for Windows

1. Introduction

This is document for how to:

  • Install Veeam Agent for Windows

2. Install Veeam Agent for Windows

Step 1: Download Veeam Service Provider Console Management Agent

  • Login to the Web UI with customer user

  • Select Managed Computers > Discovered Computers

  • Choose Download Agent > Windows

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Step 2: Install Windows Management Agent

  • Copy the agent installation file to the machine where you want to install the agent.

  • Make sure that you have permission to execute the installation file.

  • Install the Management Agent:

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Wait for the connection is connected:

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Note: if cannot connect to cloud Gateway please check:

Cloud Gateway address:

HCM: backup-hcmc.higio.net

HN: backup-hni.higio.net

  • Check connections to the internet.

  • Check connections to Cloud Gateway port 6180. #telnet {Cloud Gateway address} 6180

Return to Veeam Server Provider Console that Linux Machine will be display in “Discovery Computer” with status “active”.

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Step 4: Install Veeam Backup Agent Windows

  • Login to the Web UI > Managed Computers > Discovered Computers

  • Choose the Windows Server > Install Backup Agent

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  • In the Use guest OS credentials form section, select an account that will be used to upload setup files to client computers and start installation.

  • The account must have local privilege permissions on computers where you want to install Veeam backup agents.

    • Select Account specified in the discovery rule or in the management agent settings if you want to use for installation the same account that you specified for discovery of client computers, either in the master agent configuration or in the discovery rule settings.

Select The following user account if you want to specify an account different from the one that you used for discovery. You can select an account from the list or click Create New to specify credentials for a new account.

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  • In the Backup policy to apply list, choose a backup policy that must be applied as part of the installation process.

    • If you allocated all cloud resources specified in the policy to the company, the chosen backup policy will be used to configure backup job settings after installing Veeam backup agents. You can select No policy if you do not want to configure backup job settings as part of installation.

  • By default, the read-only access mode is enabled for all Veeam backup agents. To disable the read-only access mode for Veeam backup agents, set the Enable read only UI access for the backup agent toggle to Off.

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Step 5: Check the result via portal and OS:

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