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Introduction:

This is document for how to:

  • How To Add New Organizations

  • How To Create Backup Job

  • How to restore on Self-service Restore Portal

How To Add New Organizations on HIGIO Portal


Step 1: Login to HIGIO Portal https://portal-hcmc02-backup.higiocloud.vn/ with your company account.

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The user name must be provided in the Company Name\User format.

Click Log in.

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Step 2: At the top right corner of the HIGIO Portal., click Configuration

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Step 3: In the configuration menu on the left, click Plugin Library, then Click the Veeam Backup for Microsoft 365 plugin tile.

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Code Block
winget install --id Microsoft.Powershell --source winget

  1. Open a Windows PowerShell Command Prompt window. Depending on the permissions of your logged-in account, you may need to open the PowerShell window in Administrator mode.

  2. To install the v1 module of the SDK in PowerShell Core or Windows PowerShell, run the following command:

Code Block
Install-Module Microsoft.Graph -Scope CurrentUser

This process may take some time to complete.

  1. Run this command to install the beta module:

Code Block
Install-Module Microsoft.Graph.Beta

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  1. Choose tab permission to Grant admin consent

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How To Create Backup Job

Step 1: To launch the New Backup Job wizard:

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  • Select the Back up the specified objects option to back up individual objects:

    • Click Configure.

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  • In the Objects to back up window, select type of object to back up: UserGroupSiteTeams, Personal Sites or Current organization.

The list of available objects depends on which Microsoft Online services are selected in the organization settings.

  • Click Add. In this guide I choose User for Objects to back up 

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  • If you want to customize processing options, select an object in the list and click Edit Processing Options or click a link in the Processing Options column.

  • [For UserTeamsGroup and Current organization object types] In the Edit processing options window, select the necessary processing options and click Save.

Note that processing options for Current organization object will be applied to all users, groups, sites and teams in the organization.

[For Teams and Current organization object types] You can modify the Chats and Teams chats check boxes only if the Teams chats protected service is selected in the organization settings.

For details about available object types and their processing options, see section Organization Object Types of the Veeam Backup for Microsoft 365 User Guide.

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(Optional): To exclude specific objects, in the Exclusions section set the toggle to On and specify objects to exclude:

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After creating Backup Job, please contact support team for apply the daily schedule.

How To Restore On Self-service Restore Portal

Step 1: Open a web browser on any computer and navigate to the Restore Portal web address https://portal-hcmc02-restore.higiocloud.vn/

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Login with account Microsoft office that you need to restore items. You must provide a user account in one of the following formats: user@domain.com or user@domain.onmicrosoft.com.

Click Log In.

Restore Portal will redirect you to the Microsoft authentication portal where you will be prompted to enter your Microsoft 365 user account password.

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  1. Open the Explore tab.

  2. Select a restore point from which you want to explore and restore data. For more information, see Selecting Restore Point.

  3. In the navigation pane, browse through the hierarchy of folders with backed-up data.

  4. Select a folder that contains data you want to restore.

  5. In the preview pane, select check boxes next to the necessary Exchange items.

  6. Click Restore.

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The Exchange Restore wizard runs to configure the restore operation options.

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